Recent Posts

Hazard Exposure from Storm-Related Morristown Flood Damage

12/18/2023 (Permalink)

basement flooding, articles floating Protect your Morristown home atter flooding by calling SERVPRO. We can mitigate the damages and restore a safe environment. Here to Help® 24/7

Flood Damage Requires Professional Containment

Extreme weather events featuring high winds and pounding rains can cause overland flooding and significant water incursion from roof, window, door, and siding damage. Rainwater flows into ground-level walk-out doors or windows. Continuous “training” of rain storms over hours or days supersaturates the ground around your foundation, seeping through concrete, cinder blocks, or other materials. Nearby municipal sanitary systems, overwhelmed with runoff, send pathogen-laden water back into your home.

Regardless of how it happens, during flood damage in Morristown, your basement can transition quickly from snug and dry to a foundation filled with fluids mixed with a wide range of hazardous substances, including other toxins:

  • Sewage from sanitary system overflows and backups into your home from clogged waste pipes, a filthy mix of human waste, including harmful organisms
  • Muck swept in with rainwater featuring everything from dead or struggling insects, reptiles, and other animals, industrial waste, to landscaping and pavement care chemicals
  • Water rushing from the roof or other exterior origins, possibly breaking down previously encapsulated dangerous building materials containing lead or asbestos

Why Hire Professionals to Manage the Mess?

Even if the water drains away, the potentially hazardous residues remain on surfaces and even in the air. Partner with SERVPRO® to safely capture the various toxic substances while they are air and waterborne and to clean up and sanitize the affected areas so you and your family can confidently enjoy your home again. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained crews supported by an extensive inventory of commercial-grade water containment, drying, and air scrubbing equipment contain the hazards and dispose of them following local regulations.

Count on the professionals at SERVPRO of Hamblen & Grainger Counties to assess and plan a successful flood damage restoration plan. Call (423) 318-6733 for expert guidance and emergency services to manage storm flooding hazards.

Overcoming Fire Damage for Morristown Homes in All Stages

10/17/2023 (Permalink)

Soot on drywall and molding on a door way to a kitchen from a fire. If you experience fire damage in your Morristown home, call SERVPRO! We'll make it "Like it never even happened."

Dry Smoke Damage Cleanup in Action

Taking immediate action to mitigate the damage is crucial when a structure fire occurs. This process can involve temporary boarding up, debris removal, and improving air quality. However, once the fire is out, the real work begins. The byproduct of fires can often be one of the most severe obstacles to overcome in returning home to preloss conditions. 

How Does Soot Become a Problem for Your Home

Dealing with fire damage in your Morristown home is no small feat. Numerous actions must begin right away. One of the biggest challenges is removing and managing soot, which can quickly spread throughout the property as dry smoke particles. Even high-porosity materials are not safe from smoke solids infiltrating their surfaces. And if that's not enough, smoke and debris can leave a thin layer on both horizontal and vertical surfaces, making cleanup even more difficult.

Removing Dry Smoke Damage

Professionals often use chemical sponges to remove residues and soil deposits to tackle dry smoke damage. These sponges are made of rubber and are designed to pull soils away from surfaces without damaging the underlying material. Dry vacuums also remove loose debris and particles, making wipe cleaning more efficient and thorough.

Overcoming the Spectrum of Smoke Damage

However, it is essential to note that other types of smoke damage can require different cleaning techniques. Oily residues and wet smoke damage can be incredibly challenging to remove and may require solvents or detergents to emulsify solids. With a combination of damp and dry-cleaning practices, professionals can remove dry smoke residues and other threats, ensuring the property is safe and habitable.

Cleaning up after smoke damage is crucial to restoring a home to its preloss condition. At SERVPRO® of Hamblen County & Grainger Counties, we know the importance of showing up quickly and returning to your home just as you remember it. Give us a call when disasters strike at (423) 318-6733.  

SERVPRO® Offers Effective Water Damage Restoration in Morristown Homes

8/30/2023 (Permalink)

water seeping through the door crack into the other room If water damage is affecting your home, contact SERVPRO immediately. We are available 24/7 with certified technicians and equipment to help you.

Water Damage Restoration in Morristown Requires Skill

Dealing with water damage can be incredibly stressful for property owners. The stress can increase if you hire water damage repair companies that do not complete the job efficiently.  

If you require water damage restoration for your Morristown home, you might wonder if hiring professional restorers is expensive. Fortunately, restoration companies such as SERVPRO offer reasonably priced solutions for any level of water damage, using the right equipment and innovative techniques.

It's worth noting that the immediate damage water causes may not be the only concern. If you ignore the need for professional water damage restoration, secondary issues like mold growth in hidden areas and warped wooden floors may arise. By reaching out to SERVPRO professionals, you can expect the following benefits:

  • Rapid response helps prevent unnecessary losses.
  • Effortless restoration process: With a team of well-trained, licensed professionals, we take care of the entire restoration process, making it easy and stress-free.
  • Skilled experts: Our SERVPRO team comprises experts equipped to handle water damage efficiently.

While you may think your property is fine after attempting DIY restorations, trapped moisture can resurface months later. It can complicate insurance claims and make it harder to recover costs. SERVPRO employs specialized heating and drying equipment and dehumidifiers to eliminate any remaining moisture. Our techniques include using centrifugal air movers and indirectly fired furnaces to promote rapid and successful drying by directly providing dry air and heat to wet materials or the building structure. This approach significantly increases evaporation.

SERVPRO's methods are faster in drying water-damaged properties. Typically, this stage takes a few days to complete. A home dries effectively when air movers and dehumidifiers work in unison. The directed air flow from air movers reflects off surfaces and walls, increasing evaporation and circulating air. As moisture evaporates from the home into the air, dehumidifiers eliminate water vapor from the air. To ensure a smooth drying process, we closely monitor every step.

Delaying water damage repair could devalue your property. Contact SERVPRO of Hamblen and Grainger Counties at (423) 318-6733 for effective water damage restoration.

Time is Crucial When Repairing Fire Damage in Morristown

5/15/2023 (Permalink)

Smoke Damage? Kitchen with fire and smoke damage If you are faced with fire damage in your home or business, call SERVPRO of Morristown. We'll make it like it never even happened.

Fire Damage Repair in Morristown Is Faster with SERVPRO’s Help

You may be experiencing emotional distress due to fire and smoke damage. Thankfully, professionals are available to assist you with efficient and prompt fire repair services.

SERVPRO knows how costly it is to replace household items after fire damage in your Morristown home. Our advanced cleaning procedures and techniques can prevent replacement costs. Our technicians can perform fire and smoke damage repairs properly. Our list of services includes the following:

  • Detailed and accurate assessment
  • Board-up
  • Emergency cleaning and sanitization
  • Professional deodorization
  • Puff-back cleaning
  • Reconstruction

To restore your home, we must first determine the impact of fire damage. Our SERVPRO technicians can perform a detailed inspection to determine the extent of heat, smoke damage, and residues from smoke and fire. We can also assess the damage from the water from firefighting efforts.

After determining the amount of damage, we can remove or move items from the property. Our SERVPRO team can restore, or discard items based on the damage. We can restore salvageable items on-site or take them for thorough cleaning at our facilities. 

It is common for fires to ruin the walls, windows, and roofs of homes, which compromises their security. Our team can offer roof tarp and board-up services to secure your house from intruders and weather elements. Once your home is secure, we can remove the excess water and dry your home using ventilation and drying equipment.

A fire can result in pressurized smoke, which occurs when smoke and other gases increase in size because of increased heat. We can use specialized tools to remove smoke residues from surfaces like floors, walls, and ceilings. SERVPRO uses equipment like hydroxyl generators and thermal foggers to eliminate smoke smells. In cases where we cannot lift the carpet easily into the backing material or padding, we can use a syringe and needle to inject small amounts of deodorant into confined spots on upholstery or carpeting.

With 24-hour emergency restoration services, SERVPRO of Hamblen County can quickly respond to your needs. If you need assistance with fire damage repair, please do not hesitate to contact us at (423) 318-6733.

Complete Mold Remediation in Morristown Kitchens

4/30/2023 (Permalink)

mold growing on the ceiling of a room Found mold? Whether you discover mold damage in your kitchen or another room, team SERVPRO can help. Call us for effective remediation services.

Keeping Your Home Safe with Mold Removal

Mold can deteriorate hosting materials and damage wall systems where it is allowed to thrive and spread. Your kitchen can be one of the areas in your home likely to see this damage. When you suspect mold growth, contact our SERVPRO team to help.

The Impact of Mold in the Kitchen

The sight of microbial growth in an area like the kitchen is alarming, so SERVPRO professionals work fast to begin mold removal in your Morristown home. We complete a thorough inspection of the impacted systems and materials, including:

  • Cabinets
  • Flooring
  • Drywall 
  • Wallpaper

Mold Removal Strategies

Because kitchen mold impacts many materials, the needed removal strategies vary considerably. Ideally, surface treatment is desirable but impractical to remove the full measure of mold growth that can migrate through kitchen systems for several days or longer. We have other options such as sanding and using abrasives under pressure to eradicate surface mold concerns.

Stopping Future Mold

One critical element of effective mold removal is stopping the growth from returning. We can spend days or longer fully eliminating complex growth concerns from your property, but without the needed action to remedy what caused the mold in your kitchen, the problem returns. We have a general contractor license and proprietary products to help avoid recurring threats.

  • Repairs – We can perform repairs and build-back services to seal up structural vulnerabilities allowing moisture into the kitchen. 
  • Mold Inhibitors – We can use mold-inhibiting primers and antimicrobial products to make regularly damaged surfaces uninhabitable to mold development.
  • Ventilation – We can install appropriate ventilation for the kitchen to avoid prolonged moisture exposure that allows mold growth.

Mold is a complex threat to your home or business that demands immediate attention. The situation will continually worsen until remediation gets underway, so you can expect a swift response from SERVPRO of Hamblen County to start mold removal. Call us at (423) 318-6733.

Certified Morristown Technicians Handle Water Damage

3/21/2023 (Permalink)

aerial view of a SERVPRO truck on the road SERVPRO has the tools and trained technicians to remove water damage from your home.

SERVPRO Uses Scientific Approaches to Manage Water Restoration in Morristown Homes

Everyone has an idea of how to deal with water leaks. The outcomes differ with each approach, and in some cases, the intervention might worsen the original problem at your Morristown home. Certified water restoration technicians follow industry best practices, including scientific methods to mitigate water damages.

You may consider the changes that happen in your Morristown home after water damage as a physical problem and thus only think of physical ways to address it. Extraction of stagnant water and demolition where material deterioration is significant are the top ways to deal with the damage. SERVPRO technicians incorporate other solutions that fall beyond the scope of physical intervention.

The Goal of scientific approaches

  • Quickening restoration
  • Salvaging more materials
  • Improving comfort for the occupants

IICRC Certified technicians use unique approaches from the start of water restoration processes rather than only when challenging situations arise. For example, since evaluating the extent of moisture migration is essential before starting the water restoration, they use specialized equipment rather than relying on visual observation. Our SERVPRO technicians use thermal cameras, thermo-hygrometers, and moisture sensors.

A thermal camera uses infrared to distinguish wet and dry areas by monitoring temperature differences to reveal wetness covered by solid material, especially on walls or floor surfaces. Dampness appears as a blue shade surrounded by red patches of dry materials. Since inspecting the house using a thermal camera is quick and non-invasive, technicians can reveal problem areas faster and start water mitigation processes early before moisture spreads further or materials deteriorate further.

Other moisture evaluation tools such as thermo-hygrometers and moisture sensors are also necessary. The hygrometers help evaluate the humidity levels in the property and temperature. The two factors may seem unrelated to an ordinary person. However, temperature influences the moisture air can hold at a specific time. Hotter temperatures leave the air more humid, and when temperatures drop, the moisture condenses, thus posing a danger of secondary water damage. Using a thermo-hygrometer, a SERVPRO professional can establish whether the indoor air might pose problems later on and therefore set up dehumidifiers. Moisture sensors or meters determine the percentage of wetness on solid wood or other porous or semi-porous materials, which is crucial in determining the level of resources needed for drying.

  • Advanced restoration
  • Using heat to break vapor barriers
  • Using chemical processes to remove humidity
  • Setting up drying chambers

Advanced processes are also essential to evaluate the water damage during water restoration. Since removing the intruding moisture is the primary restoration step, correctly doing it is critical. One commonly used method for this purpose is dehumidification which relies on passing warm air over a cold surface cooling it down until any moisture it holds condenses and is collected as liquid water. This method may not be that effective for some materials or when the drying process reaches certain levels. When technicians use desiccant dehumidifiers which rely on a chemical process to manage humidity, it overcomes such challenges. Sometimes, drying procedures can be curtailed by vapor barriers. The barrier can be physical such as wallpaper covering surfaces, or non-physical such as when moisture forms chemical bonds in materials such as solid wood. Heating helps break these barriers.

SERVPRO of Hamblen County has IICRC certified technicians who can help manage any aspect of water damage in your property, "Like it never even happened." You can reach us at (423) 318-6733.

The Necessary Steps to Secure Morristown Property After Fire Damage

3/21/2023 (Permalink)

firefighter helmet with an American flag stuck in it Our local Fire Departments are Here to Help during a fire, SERVPRO is Here to Help after fire damage.

SERVPRO Sets up Barriers and Declutters Morristown Fire Damage Sites for Convenience

Preventing a fire from happening would be ideal. However, you have to think of alternative solutions to ensure the situation is bearable when fire damage occurs. Securing the premises is one such action, and it requires protection against weather elements, people, or animals that might venture in and mitigation the hazards that fire causes.

Securing your Morristown home after fire damage is only effective if done in good time. Otherwise, most of the secondary damages or hazards that such protection can help prevent might already be underway. Notifying SERVPRO of the fire incident the same day it happens guarantees timely action since we usually send a team on-site within 4 hours of notification.

Protecting the structure should follow a definite plan starting with the aspects of fire damage deemed severe or uncontrollable. For example, weather elements can change the trajectory of an incident from a simple fire cleanup of soils like soot and charred materials to a comprehensive restoration exercise with significant replacement of items.

Crucial structural protection helps:

  • Keep out the rain
  • Keep out vandals
  • Control humidity
  • Contain hazards like electrical shorts

Rain is most likely to filter into a building if firefighters punch a hole in the roof or a cave-in occurs. Firefighters usually create a hole in the roof to vent smoke and gases out if people are trapped in the house, thus increasing their chance of survival. Venting also makes it easier for the firefighters to see inside the burning house. On the other hand, Roof cave-ins are not deliberate and happen when flames compromise some trusses, thus limiting the ability to support the roof's weight. The quickest way to protect a structure with a hole in the roof is to drape a lightweight, protective material over the affected area. Our SERVPRO technicians install tarpaulin covers over the roof of your structure before starting other fire restoration procedures. Complete roof repairs may take time, primarily due to bad weather. We choose a heavy-duty material that can last several months.

Protection from visitors

Your damaged house may not feel homely to you, but that does not mean it is unattractive to everyone. People and small animals can vandalize it or find a nesting place, worsening the damage left by the fire. Wall openings, whether shattered windows, missing doors, or otherwise, provide the perfect access points. Sealing them off prevents that. Our SERVPRO teams board up all openings before starting fire cleanup procedures.

The board-up process differs depending on the goals of both the homeowner and the restoration team. These goals can be influenced by the fire restoration timelines and the desired visual appeal. Common ways to board up structures include:

  • Cover over
  • Bolt with tension
  • Inserts

The cover-over approach is the simplest but is only helpful for a reprieve. With this method, plywood boards are attached around the edges of an opening. People can pull off the boards easily if they want to access your damaged home. With the insert option, the plywood is cut into a size that can fit into the opening, thus offering better security and visual appeal.

SERVPRO of Hamblen County has considerable experience securing properties affected by fire damage. Call us at (423) 318-6733. We're Faster To Any Size Disaster.

My Morristown Home Shows Mold Damage Signs

3/21/2023 (Permalink)

mold damage in the corner near a window Call on SERVPRO's mold remediation specialists as soon as you spot mold in your home.

SERVPRO Evaluates Morristown Homes for Moisture Issues Causing Mold Development

Mold development in a Morristown property causes great inconvenience like deterioration of surface finishes and plummeting of indoor air quality. The main question you might have is why the signs start showing all of a sudden. The main reason is a rapid or continued spike in moisture levels within the building.

The moisture causing your home in Morristown to develop mold damage might be readily visible such as when a significant water leak leaves vast sections of the house wet. It can also be hidden if a pinhole leak in a pipe concealed within the wall or ceiling cavity releases small amounts of water over time. Another likely obscure scenario might involve improperly dried materials after water intrusion. The wetness left in porous materials such as solid wood or concrete is released slowly over time, thus fueling mold growth. SERVPRO handles both evaluation and moisture management addressing the problems you face.

Your main concern may be how to get rid of mold signs such as unsightly dark patches on material surfaces. However, any solution you choose must first address the root cause of the problem. Therefore, options like painting over the patches or airing the rooms only provide a temporary solution if an unaddressed source of wetness remains within the structure. Typical sources of moisture that fuel mold development include:

  • Condensation
  • Pinhole pipe leaks
  • Absorption from the foundation
  • Post-flooding

The approaches for tackling different moisture sources vary. For instance, pinhole leaks require physical removal or patching of the affected pipes. Condensation may be harder to deal with since several factors might include central heating issues and daily home activities like cooking, drying clothes, and showering. It happens because of high indoor humidity levels or when warm air mixes with cold air. Our IICRC Certified SERVPRO technicians can use thermo-hygrometers to evaluate temperature and humidity levels in different rooms, thus identifying the source of the anomaly. We can choose to dehumidify your house or improve ventilation to address condensation issues.

Resolving mold problems depends on:

  • Contamination location
  • Level of contamination
  • Level of mold development

The mold signs that you notice might reveal where the entire problem lies or just a section. Mold inspection helps confirm the true extent of the problem and, thus, the best way to perform remediation.

It is challenging to complete mold restoration with a single procedure unless the development level is in its earliest stages where cleaning and drying materials sufficiently curtail mold development. In other cases, repair requires removing deteriorated materials, decontamination, and odor management, among other procedures. Our SERVPRO technicians tear down drywall and remove insulation leaving only structural supports in heavily contaminated house sections. We apply biocides to frames and studs, then dry them sufficiently before rebuilding the area.

Specialized approaches may be necessary when the mold damage affects an area like the basement or attic where significant portions are made of unfinished materials, and there is limited space to maneuver. A method like encapsulation helps when you cannot clean moldy residues thoroughly, and removing the affected material is not practical. 

SERVPRO of Hamblen County can help you understand the signs of mold damage that you notice in your property portend. We also help find solutions that address the contamination, "Like it never even happened." Call us at (423) 318-6733.

Water Cleanup in Morristown Often Requires Expert Carpet Cleaning

3/20/2023 (Permalink)

teck cleaning and drying a commercial grade tiled carpet Rely on SERVPRO to clean and dry water damaged carpeting in your Morristown business.

Our Commercial Morristown Water Cleanup Teams Restore Carpets

Regardless of the type of business you operate in Morristown, it likely has carpeted areas. While attractive, this carpeting poses a significant threat to your facilities if it gets wet during a water-related event. It could transfer moisture to and discolor furnishings, warp, and buckle wooden subflooring, and promote fungal growths that could further damage your buildings and cause persistent foul odors.

SERVPRO’s technicians are experts at the hot water extraction carpet cleaning often necessary in commercial water cleanup projects in Morristown. Such expertise enables us to protect your flooring from the harmful effects of issues like ceiling leaks and burst pipes. Ultimately, it is just one of the many factors that make our water removal services and water damage repairs so effective.

SERVPRO’s hot water extraction method for cleaning carpets is as follows:

  • Carpeting is prepared by agitating any soiled areas with a pilating rake; the spots to be cleaned are vacuumed, big stains and especially dirty places are pretreated with an ultra-lite sprayer, and soiling is broken up in the pretreated areas
  • Furniture is moved so that rooms can be cleaned from the outside to the inside, and carpet edges are scrubbed six inches from the baseboard with stair and edge brushes
  • Antimicrobial solution is applied with an extraction wand in a V-stroke pattern, a “chop” stroke is used to agitate deeply stained spots, and over-spray is wiped off baseboards with a dry towel
  • Rinsed areas are dry vacuumed twice using a V-stroke
  • Carpet is pilated in one direction, topical treatments are applied, and furniture is blocked/padded and put back in its proper place
  • Air movers are arranged to speed carpet drying, and courtesy mats/traffic paper are placed in high-traffic areas

So, whenever you need water cleanup services, don’t hesitate to call SERVPRO of Hamblen County. We are always ready for your call at (423) 318-6733.

Hire Restoration Experts for Morristown Hidden Water Damage

3/16/2023 (Permalink)

leaks in crawlspace Leaks in plumbing lead to water damage in Morristown homes. Call SERVPRO, We're Faster To Any Size Disaster.

SERVPRO Offers Quality Water Damage Restoration Service

Your stress level undoubtedly gets high when you have visible water pooling in your home from a spill or flooding. However, it is a new worry once you suspect a leak is causing hidden water damage. You must find and fix the water leak before it leads to mold growth or the need for costly repairs. As a Morristown property owner, know that you have skilled technicians ready to help at SERVPRO. Our team includes experienced water restoration technicians (WRT) who can assess your interior and get to the root cause of the issue before it gets any worse. We’re Faster to Any Size Disaster.

Once you place a call to our customer care team, we can send someone out to help with water restoration at your Morristown home or business. There are some specific signs indicating hidden water damage is beginning to develop:

  • Bubbling or peeling wallpaper or paint
  • Drywall that feels soft or ceiling tiles that bow and sag
  • Lifting, warping, or buckling of your floor tiles
  • Stains that develop on your trim, walls, and ceilings
  • Foul, earthy odors
  • Visible patches or blotches of mold or mildew

Why do I need professional restoration services?

While there could be slight issues you can tackle as DIY, hidden water damage is nothing to address nonchalantly. To avoid trouble for your building materials and structural elements, you must locate and dry all areas with hidden moisture. SERVPRO technicians use moisture detection tools like thermal imaging and sensors to ensure nothing gets left behind.

Some of the common causes of hidden water damage include:

  • Condensation from your HVAC system
  • Leaking pipes
  • Worn seals around your toilets, tubs, and showers
  • Dripping from your dishwasher, washing machine, or water heater

From initial assessment to finishing touches, SERVPRO of Hamblen County is here to address your water restoration needs. Call us today, and our Green Fleet will be there within hours. We aim to make it “Like it never even happened.”